Avis de recrutement d’un Officier des opérations, Plusieurs pays

 

Background

The Operations function is a strategic Business Partner role, assuring the best use of UNICEF assets in alignment with sound management practices, office priorities and goals to deliver results for children. Within the small office context, the Operations Officer is the head of the Operations department reporting directly to the Representative with 2 supervisees: an Admin & Procurement Assistant (GS5) and an Operations Officer (UNV). The Operations Officer also provides support to Yemen outposted hub in Salalah, Oman with operational support as outlined in the Service Level Agreement (SLA).

 

How can you make a difference?

As a Strategic Business Partner, the incumbent will be accountable for operations functions; facilitate change; provide risk informed, solution-focused analysis, advice and services; and contribute to programme and management decisions for delivering results for children in specific operational contexts.  The Operations Officer will accomplish this by:

• Facilitating services in the functional areas of operations support: budget, financial management and reporting, facilities management, administration, supply and logistics management, information and communications technology, human resources, and safety and security.
• Supporting the Representative to implement career development opportunities for staff.
• Acting as member of relevant Senior Management Teams, representing the organizational risks, governance systems and policies, and supporting results-based management.
• Understanding business needs for the office, to propose viable solutions aimed at value for money.
• Supervises the fundamentals of ICT management, information security and controls.
• Supporting supply and logistics strategies and interventions to meet programmatic needs while ensuring Value for Money (VfM), including procurement of fit for purpose products and services.
• Providing regular feedback on risks and achievements of operations functions in the office.
• Supporting the management of office premises and facilities with a specific focus on inclusive accessibility, eco sustainability and common premises.
• Supporting the country office during external and internal audit reviews, contributing with audit observations and monitoring implementation of recommendations.
• Facilitating business transactions processed by GSSC from a perspective of Efficiency, Performance, Risk Management and Fraud prevention.
• Provide exemplary management and leadership, motivating and developing staff under her/his supervision to perform at their best and live the core values.
• Introduce or strengthen internal controls and SOP
• Acts as a Service Level Manager (SLM) for the Yemen outposted hub in Salalah, Oman, to provide operational support as outlined in the Service Level Agreement (SLA) signed by the two country offices.

Summary of key functions/accountabilities:

The Operations Officer will be entrusted with the following five pillars, the core focus of all operations functions: Valuing People, Valuing Money, Valuing Risk Management, Valuing Systems and Structures, Valuing Partners.

 

1. –     Valuing People: Implement people resources strategies to promote technical competence and foster career progression and retention of a “fit for purpose”/ agile workforce:

• Facilitate an environment of management excellence, staff well-being, and accessibility and inclusion through the implementation of strategies, policies, and procedures.
• Implement solutions related to people management and office culture.
• Support training strategy and requisite plans to bring about changes in knowledge, skills, abilities and mindsets for Operations staff.
• Keep abreast of industry standards in management and finance and share best practices and knowledge learned within the office.
• Support Excellence in Operations in UNICEF derived from the five strategic pillars.

2. –     Valuing Money: Champion strategic resources to achieve organizational goals and ensure Value for Money (VfM):

• Ensure effective identification and use of resources in various concrete Value for Money (VfM) areas, including eco-efficiency and inclusivity, common premises, costing, results-based budgeting, financial monitoring, etc.
• Support the financial oversight management, monitoring, and reporting of all the country programme budget; make analysis and recommendations as needed.
• Implement Supply plan for the office and stay abreast of the regional strategies.

3. –     Valuing Risk Management: Enhance Risk Management to increase organizational performance and strengthen internal control:

• Support the office with up-to-date information to make operational and programmatic risk-informed decisions and improve performance, with the support of the enterprise Governance, Risk and Compliance (eGRC) platform.
• Contribute and participate in testing of business continuity plans to ensure UNICEF organizational resilience to disaster, risks, and staff safety and security, as well as Emergency Preparedness and Response to humanitarian situations.
• Participate in the review of internal controls and policies/guidance included in the Regulatory Framework, support appropriate implementation policies and procedures and provide feedback on policy and internal controls as appropriate.
• Support implementation of mandatory anti-fraud systems, processes, and actions, and share anti-fraud achievements within the office.
• Support mitigation of risks of engagement with external partners via appropriate, risk-informed due diligence.

4. –     Valuing Systems and Structures: Ensure further operational centralization and optimization for maximized efficiency gains:

• Participate in the review of Operations processes and recommend measures to minimize cost, reduce duplication of work and maximize efficiencies while creating an environment of smarter controls to render the organization ready to respond to programme needs.
• Contribute to improving IT-enabled business processes with support from Regional Office to increase productivity and collaboration, better knowledge management, and ensure effective use of UNICEF assets.

5. –     Valuing Partners: Strengthening internal and external-facing partnerships and leveraging UNICEF’s oversight and understanding of financial management across all areas of the office:

• Advising the office management on UN Reform global updates, facilitating Business Operating Services (BOS) and supporting the office in proactively paving the way for a potential “one back office” in country offices.

 

To qualify as a champion for every child a vision, you will have:

Education:

A University Degree (Bachelor’s) in one of the following areas is required:

• Business management
• Financial management
• Accounting
• Related operations function (Supply Chain, Human Resources, Information Technology, International Business, Project management, etc.)

Experience:

• A minimum of 2 years of professional experience, at the national and/or international level, is required, specifically in one or more operations management areas including budget; financial management and reporting; facilities management; administration; supply and logistics management; information and communication technology; human resources.
• Experience in a UN system agency, large private or public company, or experience working in a developing country and/or humanitarian/ emergency context is an asset.
• Experience in working with corporate ERPs (Enterprise Resource Planning) and IPSAS (International Public Sector Accounting Standards) is highly desirable.
• Understanding of Results Based Management is a requirement.
• Experience in supporting successful client-oriented work units is an asset.
• Familiarity with Microsoft Office applications is required.

 

Language:

Fluency in English and Arabic languages is required.

 

For every Child a vision, you are expected to demonstrate:

UNICEF’s values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS)

The competencies required for this post are:

• Nurtures, Leads and Manages People (1)
• Demonstrates Self Awareness and Ethical Awareness (2)
• Works Collaboratively with others (2)
• Builds and Maintains Partnerships (2)
• Innovates and Embraces Change (2)
• Thinks and Acts Strategically (2)
• Drive to achieve impactful results (2)
• Manages ambiguity and complexity (2)

Other skills:

• Emotional Intelligence
• Managing complexity and change

DSA and travel to Oman:

• Oman CO will cover all travel costs of the selected candidate from her/his current CO to Oman CO and back including  coverage of the economy ticket and terminal expenses.
• The selected candidate will receive 100% of the DSA for the first 2 weeks and 50% for the remaining of period. The Releasing Office will continue covering the salary of the staff member.

 

Deadline:  20 Feb 2023.

1. Complete profile/ CV
2. Supervisor’s endorsement/approval.
3. Three latest PERs

Candidates considered potentially well-matched for the stretch assignment will be contacted​. Supervisors may also be contacted for reference checks.

Deadline: 20 Feb 2023 Jordan Standard Time